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Solutions Architect

Bulverde, TX · Information Technology
Title of Position: Solutions Architect 
Department: IT

Overall Responsibility: 
Seeking talented individuals with a passion for technology and an interest in business to join our Solutions Architect team in the position of Solutions Architect. The position is based out of an Engineering Campus in Bulverde, Texas.
The Solutions Architect role is a hybrid between business development and IT support. Solutions Architects are as comfortable working with technology as they are with people. The position focuses initially on developing a deep knowledge of our technology by participating in our software quality assurance process, progressing into customer support and sales with Tier-1 organizations worldwide. Responsibilities include:
  • Analyze customer requirements and recommend enhancements to our cutting-edge, hardware-based cryptographic solutions
  • Provide ongoing technical support and guidance to our global customer base
  • Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry
  • Conduct customer training on our products and data security best practices
  • Provide project management services for custom development initiatives and global Hardened Enterprise Security Platform implementations
  • Write and maintain technical documentation released to the public
  • Understand industry-specific APIs and protocols used when interfacing with external systems
  • Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data
Succeeding as a Solutions Architect requires and entrepreneurial mindset! We need passion, energy, adaptabbility, and drive. The need to learn and figure things out - the ability to create customized solutions for clients as you listen to what they need. Will need to attain Certified TR-39 Auditor designation, training for which is paid entirely by the company
  • Bachelor’s degree in technical and/or business related major
  • Broad information technology background
  • Specific experience with Cryptography (ideally in the financial sector)
  • Strong problem-solving skills
  • Strong communication skills
  • Motivated, entrepreneurial mindset, with eagerness to learn
  • Flexibility to assist in several different departments of the company
  • 3-5 years experience
  • Experience with TCP/IP networking
  • Experience with multiple architectures and platforms
  • Experience with Linux, OpenSSL, scripting (Python, Perl, Bash)
  • Experience with sales, technical support, or quality assurance
  • Competitive compensation and opportunities for advancement
  • Opportunity to travel to worldwide destinations
  • Health, dental, vision, life, and short/long-term disability insurance
  • Paid vacation, holidays, and sick leave
  • Complimentary gym membership
  • Retirement plan with employer contribution match
  • Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
  • Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
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