Job Title: Technical Analyst

Work Location: San Antonio, TX 78215

Term: Permanent Position
            In office; M-F, 8am-5pm
            No remote work

Salary: $70K
 

Job Summary:

As a pivotal Technical Analyst, your expertise forms the bedrock of our success. Your role as a Technical Analyst involves translating business needs into actionable solutions, fostering seamless collaboration between our technical teams and stakeholders.

Your analytical acumen enables you to pinpoint optimization opportunities across systems, processes, and data. As a Technical Analyst, you'll spearhead the design, implementation, and support of cutting-edge technology solutions, driving operational efficiency and fostering innovation.

We're actively seeking dynamic Technical Analysts like you, who thrive on challenges and are passionate about leveraging technology to surmount them. Join us in this exhilarating role as a Technical Analyst and leave an indelible mark on our organization's growth trajectory. Apply now and become an indispensable part of our team as a trusted Technical Analyst.

Responsibilities:

• Requirements Gathering and Analysis:

  • Collaborate with business stakeholders to gather and document requirements for technical solutions, ensuring alignment with business objectives.

  • Analyze business processes, systems, and data to identify opportunities for improvement and automation.

• Solution Design and Implementation:

  • Work with technical teams to design and implement technology solutions that address business needs and requirements.

  • Develop functional specifications, user stories, and system designs to guide development efforts.

• Testing and Quality Assurance:

  • Participate in testing activities, including test case development, test execution, and defect management, to ensure the quality and reliability of solutions.

  • Conduct user acceptance testing (UAT) and facilitate feedback sessions with business stakeholders.

• Documentation and Training:

  • Create and maintain technical documentation, including system diagrams, process flows, and user guides, to support solution implementation and maintenance.

  • Provide training and support to end-users on new systems, processes, and technologies.

• Continuous Improvement:

  • Monitor and evaluate the performance and effectiveness of technology solutions, identifying areas for optimization and enhancement.

  • Collaborate with stakeholders to prioritize and implement improvements based on business needs and feedback.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• 2+ years of experience in a technical analysis or business analysis role, preferably in a technology-driven environment.

• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.

• Proficiency in gathering and documenting requirements, creating functional specifications, and developing system designs.

• Experience with software development lifecycle (SDLC) methodologies, including Agile and waterfall.

• Knowledge of database concepts, SQL querying, and data analysis techniques.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.

• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Additional Requirements:

• Familiarity with project management principles and tools.

• Experience with business intelligence tools, data visualization, and reporting.

• Knowledge of industry-standard technical analysis techniques and methodologies.

• Certification in business analysis or related field is a plus.