Senior Director of IT Operations

Location: Live Oak, TX
Date Posted: 10-23-2017
Title of Position:  Senior IT Director
Department: IT

Reports to: CIO

Essential Duties and Responsibilities include the following:
  • Lead and manage the Service Desk, Asset Management and Network Operations.
  • Act as a technology consultant to business units and peers
  • Provide adept support of an IT infrastructure that includes knowledge of IT Systems Architecture; Networking; Server Management; Systems Integration Design; and Technical Process Design and other related technology as determined by the business and in compliance with established IT standards and protocols and Data Center management.
  • Promoting high levels of customer satisfaction with the IT operations by timely issue resolution and proactive communication with the customers.
  • Provide technical process improvements of guidelines; ensuring that technical practices/processes implemented maximize return on technology portfolio investments.
  • Establish priorities and determine project plans for new branches IT Services that are in alignment with the IT group’s goals and initiatives.
  • Coordinate efforts with technical vendors in support of the facility
  • Customer Service/Relationship/Communication
Consults with: IT Team and Company Executives

Term:  Direct Hire

Qualifications:
  • Bachelor’s degree in Computer Systems, Information Systems, or related field of study
  • Must possess extensive knowledge of IT Systems Architecture; Networking; Server Management; Systems Integration Design; and Technical Process Design
  • 7 plus years managing complex Information Technology projects
  • 7 or more years in managing a team of technology professionals
  • Experience in systems integration and system design work
  • Experience managing Technology vendor relationships
  • Experience designing and implementing Technology processes; policies; procedures and controls
  • Experience in designing and implementing banking systems preferred
  • High level of expertise in written and oral communications
  • Ability to create executive-level project proposals and presentations
  • Proven experience and track record of driving complex, technology driven initiatives that cross business lines, functions and geographies
  • Experience in financial industry preferred
Salary Range: $115K

Recruiter Contact Information:  janel@triquestbusiness.com


 
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